Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2024
When you create an account, we collect your name, email address, company information, and other details you provide during registration.
We collect information about how you use our service, including API calls, event scheduling patterns, integration usage, and performance metrics.
We automatically collect technical information such as IP addresses, browser types, device information, and log data to ensure service reliability and security.
Provide and maintain our scheduling service
Process and execute your scheduled events and integrations
Send you service-related communications and updates
Improve our service performance and user experience
Provide customer support and technical assistance
Ensure security and prevent fraud or abuse
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We work with trusted third-party service providers who help us operate our service, such as cloud hosting, email delivery, and payment processing.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement industry-standard security measures to protect your information:
All data is encrypted in transit and at rest using industry-standard protocols.
Strict access controls and authentication mechanisms protect your data.
We conduct regular security audits and vulnerability assessments.
24/7 monitoring systems detect and respond to security threats.
We retain your information for as long as necessary to provide our services and comply with legal obligations:
Account data is retained while your account is active
Event and usage data is retained for up to 2 years for analytics and support
Log data is typically retained for 90 days for security and troubleshooting
You have the following rights regarding your personal information:
Request access to your personal information we hold.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Request a copy of your data in a structured, machine-readable format.
We use cookies and similar technologies to improve your experience:
Required for the service to function properly, including authentication and security.
Help us understand how you use our service to improve performance and user experience.
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: privacy@hookscheduler.com
Subject Line: Privacy Policy Inquiry
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.